Shipping policy

Shipping Policy

Last updated: May 8, 2025

At GS Plant Foods, we’re committed to delivering high-quality products with reliable and timely shipping. Here’s everything you need to know about how we ship your orders.

🚚 Where We Ship

We currently ship to addresses within the United States only.

International shipping is not available at this time.

📦 Shipping Rates

Standard shipping is free on all orders.
Freight items (drums, totes, and bulk orders) may incur additional charges for residential delivery (e.g., $100 surcharge) if applicable. We will contact you if your order qualifies.

⏱️ Processing & Fulfillment Time

Most orders are processed and shipped within 2–3 business days.
Orders ship from multiple fulfillment centers depending on product type and location (including ShipStation-managed inventory, ShipSquared, or legacy Flexport inventory).
You’ll receive tracking information via email as soon as your order is fulfilled.

🛢️Freight Orders (Drums & Totes)

Freight products are made to order and require manual scheduling.
After your order is placed, a team member will contact you to arrange the most cost-effective carrier.
We verify whether your address is residential or commercial to calculate accurate freight charges and avoid delivery issues.

📬 Tracking & Delivery

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. If you don’t receive tracking information within a few days, contact us at info@gsplantfoods.com.

❓Questions?

If you have any issues or questions about your shipment, we’re here to help.

Email us anytime at info@gsplantfoods.com or call 888-912-9191.